Refund Policy

At Spartons Care, we strive to provide you with the best service possible. However, if you are not completely satisfied with your purchase, we are here to help. Please review our refund policy below.

Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

• The product must be unused and in the same condition as when you received it.
• Requests for refunds must be made within 30 days of purchase.
• Provide proof of purchase (receipt or order number).

How to Request a Refund

To initiate a refund, please follow these steps:

1. Contact our customer service team at support@spartonscare.com with your order details.
2. Include a brief explanation of the reason for your refund request.
3. We will review your request and respond within 3-5 business days.

Refund Process

Once your refund request is approved, we will process the refund to your original payment method. Refunds may take up to 7 business days to reflect in your account.

Non-Refundable Items

Certain items are not eligible for refunds, including:

• Gift cards
• Discounted or sale items
• Products marked as "final sale"

Contact Us

If you have any questions about our refund policy, feel free to contact us at support@spartonscare.com.